Fitfood is proudly based in Canterbury and delivers throughout New Zealand. Please get in touch if you have any questions, or check out our frequently asked questions.


Phone: 0800 EAT FIT (0800 328 348)

For marketing and partnership enquiries please email


Our commercial kitchen and pickup location is 20 minutes from Christchurch Airport. 6 Kingsford Smith Drive, Waimakariri, Rangiora 7400

Office hours
Monday: 8.30am-5pm
Tuesday-Thursday 8.30am-4pm Friday: 8.30am-3pm

Office closed Saturday, Sunday and public holidays

Note: Outside of office hours it is best to contact us by email on


Didn't find the right answer? Check out our full FAQ over here.


We offer home & business address delivery nationwide throughout New Zealand. We recommend you use your work address for deliveries if possible. If your address is classified rural by NZ Post, you will need to pick up your meals from your local NZ Post Agent.

As soon as you place your order you will receive a delivery confirmation email to notify you of your delivery day and date, and if your address is classed as rural, the agent’s address to collect from.

For rural deliveries, orders must be collected from the rural agent on the day of delivery. Note most rural agents do not have facilities to refrigerate your meals. Fitfood cannot be held liable for orders that are not collected on the day of delivery.

We deliver on Tuesday each week. Note if Monday or Tuesday are a public holiday, then our delivery day changes to a Wednesday for that week only. Your track & trace email from Courier Post means you can keep track of your delivery & see updates on where your package is.

For more information on delivery visit:

New Zealand Post leaves orders at the delivery address whether someone is there or not to receive it. If you have special instructions on where to leave the package you can add a note to your order.


A Fitfood subscription is an order that comes every week. The weekly
meal subscription service saves you time if you want to order each week, but don’t want to have to remember or take the time to do an individual order.

Subscription orders are charged on Monday, and delivery is Tuesday the following week.

Yes. In our Build-a-box Weekly Subscription menu you can choose from our whole individual meal range. Choose your box size from our 12 different sizes ranging from 4 meals to 24 meals per week. Side and protein packs are not included in the Build-a-box menu because they have different pricing.

To change the meals, log into your subscription, click on "view upcoming orders", then click on "choices" next to the order date you want to change (remember the order date a whole week BEFORE the delivery).

Note if changes are required to your meals once an order is charged and an order number has been allocated, you will need to contact us at by midday Thursday with any changes required, and we can manually change these for you.

If you want to change the number of meals in your subscription box, you need to cancel the existing subscription and set up a new subscription with the number of meals required.

No. We have no contracts. You can cancel any time you like for free.

No. There are no fees or contracts with our subscription service – it is there for your convenience only.

Yes, you can pause or cancel your subscription at any time. Note the subscription works a week in advance so you need to keep this in mind when cancelling or pausing a subscription – your order/charge date is on Monday a whole week before the delivery.

You can cancel with just a few clicks any time before 6pm on Monday for the following week’s order.

If you wish to cancel an existing order (you have an order number) you need to contact us before midnight on the Thursday before the Tuesday delivery and we will action this for you - contact us on

Please note: No refunds are given for cancelled orders that are requested after midnight on Thursday for the following Tuesday delivery.